Holiday Inn Express Cleveland Downtown, an IHG Hotel
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As a medical professional considering an opportunity with the Cleveland Clinic, my priorities for accommodation were primarily centered around tranquility, cleanliness, and convenience. It is a pleasure to report that Holiday Inn exceeded my expectations in every regard, significantly contributing to a seamless and positive experience during my stay in Cleveland. From the moment of my arrival, the attentiveness of the staff was apparent; they were courteous and genuinely committed to ensuring a pleasant and comfortable stay. The room I was allocated was impeccably clean, beautifully decorated, and thoughtfully equipped with amenities that truly made it a home away from home. The ambiance of the hotel was serene, which allowed me to prepare for my meetings at the clinic in a calm and collected manner. Moreover, the property's proximity to the Cleveland Clinic was highly convenient, making my commutes quick and stress-free. This, combined with the excellent service and pristine condition of the hotel, made for an exemplary hospitality experience.
Colleen
فبراير 2025
The room was large and clean. The windows were floor to ceiling and we were on the 14th floor. The view was really nice. The hotel is very centrally located. We walked to all the attractions we wanted to see and there were numerous restaurants around. My only (small) complaint is that there was no ice machine anywhere near our floor. The hotel did offer a free breakfast, but we didn't eat there simply because we were out and about. I would definitely stay here again. The staff were all very nice. (The parking fee was $40+tax per night, which I thought was high. The taxes in Cleveland could kill you!) We would recommend this hotel to friends and family.
Renee
أكتوبر 2024
The location was convenient because it is located on Euclid Avenue so it was an easy trip in the morning to drive up to the Cleveland clinic where I had a medical appointment. The room was spacious and very clean. Just a small piece of base molding was missing near the refrigerator and I managed to hit my toe on that but I learned after the first time. Very nice receptionist both checking in and checking out. A very nice morning breakfast, although I was fasting for a blood test My companion said the woman setting up the breakfast was extremely polite and helpful and that the choices were of a good variety.
Anna
أغسطس 2024
The woman that ran the breakfast area is the hardest working person at the hotel! Room was comfy and quiet.
David
سبتمبر 2024
Great room, nice and quiet. An exterior window would have been nice. The free breakfast was much better than most. Every employee I dealt with was quite friendly and competent. The breakfast hostess was exceptional. The location is perfect for downtown activity. Everywhere downtown is easily walkable.
Liebmann
يونيو 2024
The hotel is an old bank building so the walls are thick. Other than hearing water running from the room above when you're in the bathroom, it's very quiet unlike newer hotels. Everyone at the hotel, from the valet to the front desk to especially the breakfast bar ladies were very friendly and helpful to meet your needs. I was a little anxious after reading other reviews of this hotel but I am glad we did not pay attention and stayed at this hotel. It was a perfect location if you are visiting the Rock and Roll Hall of Fame or going to a game at Progressive Field. All within easy walking distance.
Anita
يونيو 2023
That it was in the heart of town and within walking distance of the basketball game. Adult time in the lobby area was nice. Breakfast was nice and the ladies kept the area clean and filled. Always checking on the guest.
Amanda
يناير 2023
Close to everything. Very quiet at night.
Jason
مارس 2025
Unique property that wasn’t typical of every Holiday Inn
Melanie
سبتمبر 2024
The location was excellent for our purpose. The staff was very nice and accommodating. The room was very large and clean. The pillows were excellent. I went down for breakfast rather late, but it was still replenished- much appreciated.
Sunday
أبريل 2025
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