Holiday Inn Express Cleveland Downtown, an IHG Hotel

As a medical professional considering an opportunity with the Cleveland Clinic, my priorities for accommodation were primarily centered around tranquility, cleanliness, and convenience. It is a pleasure to report that Holiday Inn exceeded my expectations in every regard, significantly contributing to a seamless and positive experience during my stay in Cleveland. From the moment of my arrival, the attentiveness of the staff was apparent; they were courteous and genuinely committed to ensuring a pleasant and comfortable stay. The room I was allocated was impeccably clean, beautifully decorated, and thoughtfully equipped with amenities that truly made it a home away from home. The ambiance of the hotel was serene, which allowed me to prepare for my meetings at the clinic in a calm and collected manner. Moreover, the property's proximity to the Cleveland Clinic was highly convenient, making my commutes quick and stress-free. This, combined with the excellent service and pristine condition of the hotel, made for an exemplary hospitality experience.

The location was convenient because it is located on Euclid Avenue so it was an easy trip in the morning to drive up to the Cleveland clinic where I had a medical appointment. The room was spacious and very clean. Just a small piece of base molding was missing near the refrigerator and I managed to hit my toe on that but I learned after the first time. Very nice receptionist both checking in and checking out. A very nice morning breakfast, although I was fasting for a blood test My companion said the woman setting up the breakfast was extremely polite and helpful and that the choices were of a good variety.

The lady working in the breakfast area was absolutely amazing . She made my family, and I feel welcomed and at home. She went above and beyond. She will always have a place in my heart.

The hotel is an old bank building so the walls are thick. Other than hearing water running from the room above when you're in the bathroom, it's very quiet unlike newer hotels. Everyone at the hotel, from the valet to the front desk to especially the breakfast bar ladies were very friendly and helpful to meet your needs. I was a little anxious after reading other reviews of this hotel but I am glad we did not pay attention and stayed at this hotel. It was a perfect location if you are visiting the Rock and Roll Hall of Fame or going to a game at Progressive Field. All within easy walking distance.

Close to everything. Very quiet at night.